SHIPPING POLICY

SHIPPING POLICY

Last Updated: November 17, 2025

At Leisha Handbags, we are committed to delivering your luxury handbags safely and efficiently to customers worldwide.

Contact Information

Leisha Handbags
Stallarholmsvägen 43
Bandhagen 124 59
Sweden
Email: post@leones.se

Shipping Coverage

We ship worldwide to the following regions:

  • Europe (EU and non-EU countries)
  • North America (USA, Canada, Mexico)
  • Asia (Japan, China, Singapore, Hong Kong, and more)
  • Australia and New Zealand
  • Middle East
  • South America
  • Africa

Note : Some remote locations or restricted areas may not be eligible for shipping. We will notify you if we cannot ship to your address.

Processing Time

Order Processing

  • Orders are processed within 1-3 business days after payment confirmation
  • Orders placed on weekends or holidays will be processed the next business day
  • You will receive an order confirmation email immediately after your purchase
  • You will receive a shipping confirmation email with tracking information once your order ships

Holidays

During peak seasons (Black Friday, Christmas, New Year), processing times may be extended by 1-2 additional business days.

Shipping Time

Standard Shipping

Delivery Time : 5-10 business days from the date of shipment

Delivery times vary based on your location:

  • Sweden : 3-5 business days
  • Europe : 5-8 business days
  • North America : 7-12 business days
  • Asia : 7-14 business days
  • Australia/New Zealand : 10-15 business days
  • Other International : 10-20 business days

Important : These are estimated delivery times. Actual delivery may vary due to:

  • Customs clearance delays
  • Remote locations
  • Weather conditions
  • Carrier delays
  • Peak holiday seasons

Shipping Costs

Shipping costs are calculated at checkout based on:

  • Your shipping destination
  • The weight and size of your order
  • Your chosen shipping method (if multiple options are available)

The total shipping cost will be clearly displayed before you complete your purchase.

Free Shipping Promotions

We occasionally offer free shipping promotions. When available:

  • Conditions will be clearly stated (eg, orders over a certain amount)
  • Applicable regions will be specified
  • Promotional terms apply

Tracking Your Order

Tracking Information

Once your order ships, you will receive:

  • A shipping confirmation email
  • A tracking number
  • A link to track your package

How to Track:

  1. Check your email for the shipping confirmation
  2. Click the tracking link provided, or
  3. Visit the carrier's website and enter your tracking number

Tracking Updates

  • Tracking information may take 24-48 hours to appear in the carrier's system
  • Updates may be delayed during customs clearance
  • Contact us if your tracking has not been updated in 5 business days

International Shipping

Customs and Duties

For international orders:

  • Customs Duties and Taxes : You (the customer) are responsible for any customs duties, taxes, or import fees charged by your country
  • Customs Clearance : Your package may be held at customs for inspection, which can cause delays
  • Declared Value : We declare the actual value of your purchase on customs forms as required by law

Important : We cannot control or predict customs fees. Please check with your local customs office for information about potential charges.

Customs Delays

Customs processing times vary by country and are beyond our control. Your package may be delayed by:

  • Customs inspections
  • Required documentation
  • Payment of duties and taxes
  • Peak customs periods

We recommend checking with your local customs office if your package is delayed.

Shipping Address

Accuracy is Critical

Please ensure your shipping address is:

  • Complete and accurate
  • Includes apartment/unit numbers if applicable
  • Includes a phone number for delivery contact

We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.

Address Changes

  • Contact us immediately at post@leones.se if you need to change your shipping address
  • Address changes can only be made before the order ships
  • Once shipped, the address cannot be changed

PO Boxes

We ship to PO Boxes in select countries. If you're using a PO Box:

  • Ensure it is accepted by the shipping carrier
  • Be aware that delivery may take longer
  • Some carriers do not deliver to PO Boxes

Delivery Issues

Failed Delivery Attempts

If the carrier cannot deliver your package:

  • They will leave a notice with instructions
  • The package may be held at a local facility for pickup
  • After multiple failed attempts, the package may be returned to us

If your package is returned to us due to failed delivery, you will be responsible for reshipping costs.

Lost Packages

If your package appears to be lost:

  1. Check tracking information for the latest status
  2. Wait until the maximum delivery time has passed
  3. Contact us at post@leones.se
  4. We will investigate with the shipping carrier

If a package is confirmed lost:

  • We will file a claim with the carrier
  • You will receive a full refund or replacement

Damaged Packages

If your package arrives damaged:

  • Do not refuse the package (we need it for our claim)
  • Take photos of the damaged packaging and item
  • Contact us within 48 hours at post@leones.se
  • We will file a claim and send a replacement or refund

Order Modifications

Before Shipping

If you need to modify your order:

  • Contact us immediately at post@leones.se
  • We can modify orders that haven't been processed yet
  • Once shipped, modifications are not possible

After Shipping

  • Orders cannot be modified once shipped
  • You may refuse delivery or return the item following our Return Policy
  • You can place a new order for any additional items

Multiple Items

Combined Shipping

  • Multiple items in one order are shipped together when possible
  • If items are in different warehouses, they may ship separately
  • You will receive tracking information for each shipment

Separate Shipping

In some cases, items may ship separately due to:

  • Availability
  • Size or weight restrictions
  • Warehouse locations

You will not be charged extra for separate shipments.

Undeliverable Addresses

If the carrier determines your address is undeliverable:

  • We will contact you to verify the address
  • You may provide a corrected address
  • Additional shipping fees may apply for reshipment
  • If the package is returned to us, you are responsible for reshipping costs

Shipping Carriers

We work with reliable international carriers including:

  • PostNord (Sweden)
  • DHL Express
  • FedEx International
  • UPS Worldwide
  • Local postal services

The carrier used for your order depends on your location and shipping method.

Holiday Shipping

During major holidays, please expect:

  • Extended processing times (2-5 business days)
  • Extended shipping times (2-5 additional days)
  • Potential carrier delays

Holiday Periods :

  • Christmas/New Year (December 20 - January 5)
  • Easter (varies)
  • Summer holidays (July)
  • National holidays in Sweden

We recommend ordering early during these periods.

Insurance

Standard Coverage

All shipments include basic carrier insurance covering loss or damage during transit.

Additional Insurance

For high-value orders, additional insurance may be automatically added. This will be reflected in your shipping costs at checkout.

Contact Us About Shipping

If you have questions about:

  • Your order status
  • Shipping delays
  • Tracking information
  • Delivery issues
  • International shipping

Please contact us:

Email : post@leones.se
Address : Stallarholmsvägen 43, Bandhagen 124 59, Sweden

We typically respond within 24-48 hours (business days).

Thank you for choosing Leisha Handbags!
We appreciate your business and strive to provide the best shipping experience possible.

© 2025 Leisha Handbags. All rights reserved.